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What Is Live Help?
Live help enables you to talk to one of our operators over the internet for instant help and advice. All our operators are trained members of our sales team.
How do I use Live Help?
- If you click on the top right 'Live Help' logo on our web site, it will open up a small window which will start a Live Chat session with one of our customer service team operators.
...or
- If the top right logo display 'Leave a Message' when you click on it you will be directed to the 'Contact Us' page where you can send us a message. We will respond as soon as we can.
Is live Help Safe?
Live help is a secure service and only our trained staff have access.
Is live Help secure?
Although the live chat service is SSL secured, we will never ask you for sensitive information using this service. We also ask that you do not send us sensitive information either, like credit card details, over this service.
Do I need to install special software on my computer?
No, you do not need to download anything. We communicate with you via text using only your web browser.
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